Create a credit invoice
A credit invoice, or credit note, is a statement detailing a refund or credit to an invoice. For example, you may issue a credit invoice if a customer asks for a refund or if you decide to give a customer a credit for any reason.
|This procedure requires access to the VOGSY back office. To access back office applications you must have the Support staff role.|
To create a credit invoice, do the following:
Go to the Draft invoices back office application and click the + Add button.
Fill out the Create draft invoice form. Most likely you will enter a negative value in the Amount field as a credit or refund for the customer.